Virus Removal

Your Virus Checker

Most computers sold these days come bundled with a pre-installed virus checker. However, they are only as good as the last update. New viruses are written daily. It's really important yours is up-to-date.

How I remove viruses

The general process is this:

Disconnect from the internet (and/or other computers)
Start in safe mode > administrator user
Assess what viruses are set to start
Stop unwanted software from starting up
Install freely available virus removal software
Update virus software
Run virus software
Update windows (including service pack 2)

Can't I just buy some anti-virus software and install it myself?

There is nothing to stop you from doing this, however, it's really hard to remove a virus once it's started. You need to stop the virus from starting before installing your anti virus software.

What Do Viruses Do ?

Can't I just leave this virus on my computer, it's not doing any harm?

Sure you can leave it alone. The main thing that 'defines' a virus is the ability to replicate. A lot of viruses attach themselves to any email you send. That can be very embarrasing having to contact everyone you've sent an email to recently.

Viruses can do anything from displaying a harmless message, to infecting a few crucial files, to, the worse case, erasing all your files.

Viruses cannot physically damage your hardware

The sooner you call me the quicker I can remove any viruses

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